When the AC dies in a Carolina July or the furnace quits in a February cold snap, the situation is real — especially with infants, elderly family members, or pets in the home. Total Plumbing Pros answers HVAC emergency calls 24 hours a day, 7 days a week across Mooresville, Charlotte, Lake Norman, and surrounding NC and SC communities.
Our licensed HVAC techs arrive with the most common parts on the truck so the majority of emergencies are resolved on the first visit. We give you an upfront price before any work begins, including any after-hours rate, so the bill never makes a bad situation worse.
Signs You Need 24/7 Emergency HVAC Service
NO AC IN HOT WEATHER
Indoor temps above 85°F are a real health risk for infants, elderly residents, and people with health conditions. We treat no-AC in summer as a true emergency.
NO HEAT IN FREEZING WEATHER
Below 32°F outside with no heat inside means frozen pipes within hours. We respond same-day and overnight to no-heat calls.
BURNING SMELL OR SMOKE FROM THE FURNACE
Burning smell beyond first-start-of-season dust, or any smoke, means stop the system, check for fire risk, and call us. Cut the breaker if safe.
GAS SMELL
Leave the home, call your gas utility, then call us. We don't enter the home until the gas company has secured the situation.
What's Included
- 24/7 phone answer — no machines, no overseas call centers
- Same-hour dispatch in our core Mooresville/Charlotte service area whenever possible
- Full on-site diagnostic of the AC, furnace, heat pump, or thermostat
- Same-visit repair with common-stock parts when the issue allows
- Upfront flat-rate quote with after-hours pricing clearly stated before work begins
- Safety check and walkthrough at completion
Typical Pricing
$175 – $850
Most emergency HVAC repairs in our area fall in this range. After-hours and weekend rates carry a modest premium that we state clearly when you call. System replacement is quoted separately after the emergency is stabilized.
Our Process
- 1
Call — we answer 24/7
Reach a real person at 704-702-6160 any time. We triage the situation, give safety guidance if needed, and dispatch a licensed HVAC tech.
- 2
Safety triage on the phone
If there's a gas smell, smoke, or fire risk, we walk you through immediate safety steps before we arrive.
- 3
On-site diagnostic
Our tech inspects the system, identifies the actual cause, and pulls common parts from the truck if needed.
- 4
Upfront flat-rate quote
Written, all-in price including after-hours rate, repair clearly explained, before any work starts.
- 5
Same-visit repair + safety check
Most emergencies are resolved on the first visit. We restore comfort, walk you through what failed, and back the work with a written warranty.
Industry Standards & Resources
Our 24/7 emergency hvac service work follows the standards published by these national authorities:
When comfort fails at 2 AM in extreme weather, you don't have time for guessing or upselling. Total Plumbing Pros has been keeping Carolina homes comfortable for over a decade — we answer the phone, we show up, and we make it right.
Frequently Asked Questions
Related HVAC Services
24/7 Emergency HVAC Service Service Areas
We provide 24/7 emergency hvac service across the Lake Norman and Charlotte metro area:
Other Services We Offer in Mooresville
A trusted full-service provider for your whole home — fewer contractors, faster results.