Privacy Policy

Total Plumbing, Electric & HVAC ("we") uses the information you submit in our website forms (such as your name, phone, email, ZIP code and the service you need) to contact you about your request, schedule service and keep records of your jobs.

Advertising and measurement

We use Meta (Facebook/Instagram) and Google Ads to measure how well our ads work and to improve ad delivery. When you visit our site, we record how you arrived (for example ad-click IDs like fbclid and gclid, utm campaign tags, and the page you first landed on), and the Meta Pixel and Google tags set cookies in your browser. When you submit a form or become a customer, we may send Meta a lead or purchase event that includes your phone number and email in hashed (encoded) form, the sale amount, and the ad-click identifier. This data is used only for ad measurement and optimization.

You can opt out at any time: adjust your ad preferences in your Meta and Google account settings, block or clear cookies in your browser, or call us at (704) 702-6160 to ask us to stop using your information for advertising measurement.

Contact

Questions about this policy? Call (704) 702-6160 — we're open 24/7.